Your Library Card
Who can get a library card, how to apply, and how to use your library card.
Applying for a Library Card
You may become a registered borrower if you are a resident of Altoona, rural Polk County or a resident of a community participating in the Open Access program. Cards held by Altoona residents expire in three years, all others expire in one year. Identification with your current verifiable address must be presented before borrowing privileges are approved. Address changes must be reported immediately with verification of your new address. Children under the age of 14 must have a parent’s or guardian’s signature on their application. Cards are renewable as long as there are no outstanding fees or fines. There is a $3.00 fee for the replacement of a lost, damaged or stolen card. Temporary residents of Altoona may apply for a card using government-issued photo identification with a current permanent address along with proof of residency and employment, such as a lease agreement in the applicants name and a letter from the employer stating the terms of employment.
Your card must be presented each time you borrow materials. You are responsible for all materials checked out on your card. It is recommended that you do not lend your card to others. Borrowing privileges will be restricted if there are six or more items overdue or if $10.00 or more in fines have accrued.
Three weeks: books, audio books, music, DVD's, and most other library material. Items may be renewed twice if no one else is waiting for that item. New DVDs may be checked out for 7 days, do not have a grace period, and are not renewable.
A/V materials including DVDs, music CDs, and audio books are limited to a combination of ten (10) items per card. There is a check-out limit of 40 items per person.
Library materials may be renewed twice if no one else has placed a hold on the item. This may be done at the public access catalog stations in the library, online at the library ’s Web site, at the circulation desk or by calling the library.
If the library does not own the printed material you need, you may request it be borrowed from another library if you are a resident of Altoona or rural Polk County. There is a limit of three items per request. The patron making the request is required to have a current library card. Overdue fees are $1 per day, and there is a $3 charge for items not picked up. There may be charges from the lending library, particularly for duplicating print articles.
You may return borrowed materials at the circulation desk. An outside drop box is located near the south library entrance and curb side drops accessible from a vehicle for books and audiovisual items. When using drop boxes, please place items in the appropriate drop box as labeled.
Overdue and Lost or Damaged Items
Fines and Fees
Library materials: $.10 per item per day for adults, and $.05 per item per day for children's materials.
Lost items: $2.50 processing fee plus the cost of item
Damaged items: $1.00 per page/incident for repairable damage
A five day grace period is honored on all items except New DVDs.
If the library does not own a book that you need or would like to read, you may make a recommendation or request by filling out a suggestion form located at the circulation desk. The request will then be considered for purchase. Not all requests are filled. Once any requested material is purchased and cataloged, it will be held for you at the circulation desk. A staff member will notify you by telephone when it is available.